FAQ

Do you have an office location?

No, my services are entirely mobile. I provide in-home or in-hotel care for your convenience.

Can we schedule a regular primary care visit with you?

Currently, I offer newborn care packages, urgent care services and mind-body care packages for children and adolescents.

Are there membership fees?

You can utilize my services either on an as-needed basis or sign up for an On-Call Membership which gives you access to unlimited virtual consults and half-price house calls for an annual membership fee. Contact us at hello@prioritypediatricspalmbeach.com to learn more.

Why do we need a Virtual Consult before the House Call?

A Virtual Consultation helps me assess whether a house call is necessary. Some conditions can be effectively addressed through video calls, while others may require diagnostic tools available only in an emergency room or primary care setting. This initial assessment ensures the most appropriate care for your child.

Which conditions can you evaluate?

• Fevers (lasting less than 5 days)
• Sore throats
• Colds/coughing
• Asthma
• Allergies
• Croup
• Mouth sores
• Nausea/vomiting/diarrhea/upset stomach
• Ear pain
• Red eyes
• Skin rashes/infections
• Urinary problems
• Constipation
• Foreign bodies in nose/ears
• Nursemaid’s elbow
• Simple skin lacerations (cuts)
• Minor head injuries
• And more!

Which conditions require a higher level of care (urgent care or pediatric ER)?

• Fever lasting more than 5 days
• Severe asthma
• Dehydration requiring IV fluids
• Eye injuries
• Severe headaches
• Fainting/dizziness
• Severe stomach pains
• Inability to urinate
• Swallowed foreign bodies
• Possible broken bones (may require x-ray imaging)
• Complex skin lacerations (involving lips or young children that may need sedation)
• Head injuries with vomiting or loss of consciousness

What if my child needs a prescription medication?

Prescriptions can be electronically sent to your preferred pharmacy. Additionally, certain prescription medications are available on-site during the visit for your convenience.

What if I have a question after my visit?

You can reach me directly by text/calling for 48 hours after your visit with any additional questions/concerns.

Will my child’s primary care office receive information about our visit with you?

Yes, I can share my note with your child's primary care pediatrician to ensure continuity of care and keep them informed about the care plan.

Do you take insurance?

I do not accept or process insurance claims, however, we can provide you with a Superbill, which can be submitted to your insurance as an out-of-network claim. I do accept both health savings accounts (HSA cards) and flexible spending accounts (FSA cards) as a form of payment.